Letter Angels offers personalized, emotionally crafted letters based on what you choose to share. Each letter is written with care to help you express, receive, or reconnect with meaningful words — whether for healing, reflection, or remembrance.

No. All letters are creative and emotional interpretations based on your input. They are symbolic and intended to provide comfort and reflection. We do not claim to transmit real communication with the deceased.

Legacy Letters are sent exactly as you provide. Regarding Heritage Letters and Refection Letters your answers are carefully used to craft a personalized letter. Each message is written to reflect: • your story • your emotions • what was left unsaid The goal is to create something that feels authentic, personal, and meaningful.

Your letters can be written in any language.

Legacy Letters are sent on the date you provide. Heritage Letters and Reflection Letters are delivered within 24 to 72 hours after your request. All letters are sent by email.

A Legacy Letter allows you to write a message now and have it delivered at a chosen time in the future. It can be for: • a loved one (Mother, Father, Daughter, Son, Grand-children, Friend, Lover) • a special date (Birthday, Christmas, Mothers Day, Fathers Day) • or a message you wish to leave behind

Your message is stored using secure and reliable systems, and we take every precaution to ensure delivery at the selected time. However, as with any technical system, we cannot guarantee delivery in all circumstances (e.g., incorrect email address or unforeseen technical issues) Please ensure you furnish the correct email and telephone number of the recipient

No. Letter Angels is not a therapy or medical service. It is a creative and emotional writing experience. If you are experiencing deep distress, we encourage you to seek support from a qualified professional.

Yes. Everything you share is treated with strict confidentiality and used only to create your letter.

Payments are processed securely via providers such as Stripe. You can typically pay using: • Credit card

Due to the personalized nature of the service, all sales are final once the letter has been created. If there is any issue, you can contact us and we will do our best to assist you.

Yes. Letter Angels is available internationally. You can place an order from anywhere in the world.

You can reach us at: hello@letterangels.com(mailto:hello@letterangels.com) We respond as soon as possible, but due to worldwide timezones, sometimes answers are within 24–48 hours.