3. REFUND POLICY

Last Updated: 01 April 2026

​

3.1 Digital & Personalized Services

All services are:

• Digital

• Personalized

​​

3.2 No Refunds After Processing

Once work has started, all sales are final.

​

3.3 Cancellation Before Processing

If requested immediately, we may offer:

• Refund or credit (at our discretion)

​​

3.4 Exceptions

Possible in cases of:

• Duplicate payment

• Technical failure

​​

3.5 Legacy Letters

No refunds once the future delivery service is set up.

​

3.6 No Emotional Guarantee

Refunds are not based on emotional dissatisfaction.

​

3.7 Contact

Email: hello@letterangels.com